FREQUENTLY ASKED QUESTIONS

Let us guide you through the process of replacing your living space’s roof. Read our most common questions to help find the right solution for you.
How do I decide between a tiled roof and glass roof?

Before you decide between a tiled or glass roof, you may need to decide on a few things first. For instance, the purpose of your room will play a big part in choosing between the two types of replacement roofs. You should also consider the direction your living space faces and what your budget is. If you are imagining natural light flooding into every corner of your space while you enjoy watching the peaceful world outside, our glass roof is a great option for you. Fortunately, our advanced solar control glazing is able to successfully regulate the temperature inside your living space if you opt for this.

A solid tiled roof may make more sense for those imagining a more solid look and feel as it would make your living space the ultimate year-round extension. If you still want to maximise natural light, you can request to add full length glass panels or Velux windows.

An ERG Scotland advisor will be happy to guide you in finding the right choice for your needs and budget.

Replacement Tiled Roof Conservatory
Should I replace my frames when I replace my conservatory roof?

It makes sense to replace your frames when you are exchanging your old conservatory roof for a newer, more energy efficient version. If you don’t, you may not feel the full benefit of your new roof.

Ultimately, older frames can be extremely inefficient and will most likely compromise the warmth and comfort of your brand-new roof, so we strongly recommend replacing your windows at the same time.

Replacement Tiled Roof Conservatory

MORE COMMON QUESTIONS

ERG’s helpful advisors are always on hand to give you the answers you need. You will find some guidance from our frequently asked questions below.

What are replacement tiled roofs made from?

Every replacement tiled roof is a bespoke creation, designed to fit in with the style and dimensions of your current living space. Our roofs are commonly pre-manufactured before adding them to your home, so we can install them swiftly and proficiently.

Our roofs contain a pre-engineered lightweight frame, an impenetrable membrane, insulating panels, exterior grade plywood and an insulated fire-grade plasterboard. We can finish the roof with tiles that complement the look of your home, or we can add solid panels that will blend more seamlessly in with your property.

What is a Clad over roof?

Weight: A problem with clad over solution is they are often too heavy for existing frames as they use heavy timber, insulation materials and tiles. It is crucial that an old conservatory’s roof is replaced with a lightweight roof. The lightest solid roof systems weigh around 31KG/M ².

Tip: Always ask your installer for the total unit weight of the new roof per Sq.M

Fire Safety: A ‘clad-over’ system does not meet present fire safety regulations due to it not being fire tested as a complete roof structure, which is essential to satisfy part of the building regulations. It could be the case that only specific components have been tested because the original structure varies by each job. Solid roofs must be defined as AC, AB or AA in accordance with BS476-3.

Tip: Ask to see the fire safety certificate of the entire roof system before you commit to the project.

Building Regulations: Clad over systems often fail to get Building Regulation Approval. This is down to their low thermal efficiency and structural integrity. Do not confuse this with planning permission as they are very different. YYou must notify Building Control when making a change to a structure, such as replacing a glass roof with a solid roof, in order to check that the roof is physically sound.

Tip: Check that local Building Control has been informed before the conversion starts. Obtain a Building Regulations ‘Final’ Certificate and file it in a safe place.

Will my new roof still be too hot in summer and too cool in winter?

Fortunately, it won’t! Our replacement roofs are designed to provide you with a comfortable temperature all year round, so you can take every opportunity to use your new living space. Old polycarbonate roofs were ineffective at regulating the temperature and would leave individuals feeling like they were in a greenhouse! Thankfully, this is definitely not the case with modern materials today. We use modern solar control glazing which our customers love throughout the seasons. But for the very best in temperature-control, you may want to go with a tiled replacement roof.

What do 'A' rated windows mean?

A-rated windows are the UK’s most energy efficient windows, as defined by the BFRC Rating Scheme. The rating classification used is the national system for grading the energy efficiency of windows. The assessment is recognised by the Building Regulations as a way of showing that the windows satisfy the current standards.

You may have noticed a comparable traffic-light rating on other household objects, such as fridges, freezers and washing machines. Similarly, the Window Energy Ratings is a simple way for consumers to grasp how effective their windows are when it comes to energy efficiency.

What will replacing my roof cost?

The cost will most likely range from £5,000 to £12,000, depending on the size of the conservatory roof needed. Remember, we offer flexible finance packages so you can spread the cost of your new roof over affordable monthly instalments. Make use of ERG’s useful finance calculator to figure out a payment plan that works for you.

How long does it take to install a replacement conservatory roof?

You will be enjoying the benefits of a new conservatory roof in no time! Our tiled solid roof replacement can be installed in just a few days with minimal fuss.

Will I need planning permission to replace an existing roof?

No, planning permission is not needed when replacing a roof on an existing structure. However, Buildings Regulation Control is a compulsory obligation as a property sale cannot happen without this.

Will I need Building Regulations Approval?

Gaining approval means that the system installed has been thoroughly checked by a government approved building inspector. The inspector will check that the roof is safe and thermally efficient. If you ever decide to sell your property, you can relax knowing there won’t be any issues holding up the process of the sale.

Do you offer finance to help me pay for my replacement roof?

Yes. To make life easy for you, ERG Scotland can arrange a variety of affordable and convenient easy payment finance options (subject to application & status). Applying for finance is simple and we promise you a quick decision. Everything can be sorted out with you in the comfort of your home or at your local ERG Scotland Showroom, so you can enjoy whatever you’ve set your heart on right away.

What do we need to do when our finance is approved?

If you’re arranging your own finance, you’ll need to call us as soon as you get the go ahead. If you’re taking up one of our offers, the company will tell us both directly, so there’s no need to call as we will get in touch with you.

What happens if finance is refused?

Finance companies can turn down people for lots of reasons, for example if you’ve moved several times over the past few years. In these circumstances, we always do our best to help and sometimes it’s worth trying another provider, especially if they know you.

I’ve applied for finance with ERG Scotland. How long will approval take?

Sometimes our finance company will say ‘yes’ almost immediately and on other occasions it may take them a few days. This short delay can be for any number of reasons and you should not be unduly concerned.

ERG Scotland PROMISES

Every promise we make, we keep. Every time. Our promises are bold and are there to assure you that we’re completely confident in our products and our service.

TRANSPARENT SERVICE

At ERG we realise the importance of gaining trust and not expecting it. We believe this is achieved through hard work, honesty, transparency of our services and valuing our customers.

Ethos of ERG Scotland

Our teams adhere to a strict ethos which is to achieve only the highest standards of excellence at all times. We listen to our customer’s needs and tailor our services to meet all individual requirements.

20 Year Guarantee

ERG Scotland is proud to be Scotlands very first to offer a 20 Year Guarantee. Not only that, you will also be covered for both moving and non-moving parts. Our confidence in our products and dedication to our customers means we’ll be there for you well into the future.

Price Promise

Giving our customers complete confidence in the price that they pay is very important to us. So, if you, or any customer, can find the same product specification and service commitment cheaper elsewhere, within 14 days, we’ll refund the difference.

OUR FINANCE CALCULATOR

See how affordable your home improvement can be with our Finance Calculator.
  • BUY NOW PAY MONTHLY Spread the cost of your home improvements over 60, 120 or 180 months*
  • BUY NOW PAY IN 12 MONTHS This option allows you a 12 month payment holiday from the date of completion.
£
Spread the cost over 5, 10 or 15 years...
60 monthly payments
Deposit
£
Representative APR
7.9%
120 monthly payments
Deposit
£
Representative APR
7.9%
180 monthly payments
Deposit
£
Representative APR
7.9%
This finance option allows you the convenience and flexibility of spreading the cost of your home improvements over 60, 120 or 180 months*. You must make the minimum repayment each month. However you can also make additional payments and therefore control the length of the loan and the amount of interest you would pay. No security is required on these loans. These calculators are for illustrative purposes only and do not constitute a credit quotation. *180 months finance only available for orders over £7,500.

Representative Example

Cash Price
£4,000.00
5% Deposit
£99.00
Total Amount of Credit
£3,901.00
Duration of Agreement
60 Months
Rate of Interest
4.3% p.a. fixed
Representative APR
7.9% APR
24 Monthly Payments
£78.42
Total Amount Payable
£4,804.20
£
Deposit
£
Pay within 12 months + £29 exit fee
£
Want to pay in monthly instalments after 12 months rather than one-off payment? Consider this option.
120 monthly payments
Deposit
£
Representative APR over 10 years
11.9%
This option allows you a 12 month payment holiday from the date of completion. Pay £99 deposit when you order, and as long as you pay the outstanding balance in full before 12 months has elapsed plus a £29 settlement fee, no interest will be charged. If, after 12 months, this is not convenient, you can pay in 120 monthly installments at 11.9% APR Representative. *Deferred for 12 months from the date of completion – £29 settlement fee applies if the loan is repaid in full during the deferral period and NO INTEREST will be paid. For legal reasons the Representative Example shows interest IF the outstanding balance is NOT paid before the 12 months has elapsed. No security is required on this loan. These calculators are for illustrative purposes only and do not constitute a credit quotation.

Representative Example

Cash Price
£4,000.00
Deposit
£99.00
Total Amount of Credit
£3,901.00
Duration of Agreement
132 Months*
Rate of Interest
7.8% p.a. fixed
Representative APR
11.9% APR
120 Monthly Payments
£60.29
Total Amount Payable
£7,3333.80
Settlement Fee
£29.00

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