Every day we receive letters of satisfaction. In fact people who choose us are often so pleased with their purchase and the unbeatable value for money, they do not hesitate to recommend us to family and friends. We guarantee there’ll be a satisfied ERG customer throughout the Highlands of Scotland.
Despite covid delays, once able to commence the work proceeded at a good steady rate while keeping us fully informed of its progress and the following work so that we were able to live a relatively uninterrupted life during the construction. Nothing seemed to be too much trouble to keep us advised or to ask us concerning detailed choices - i.e. placing of sockets/radiator/type of flooring etc. Without exception the various people involved in the work exhibited good humour even on occasions of extremely bad weather. I have absolutely no hesitation in saying that I would recommend ERG to anyone. I would say in passing that I have had work of other nature done by this company which has left me with the same feeling. One other thing is that I have literally lost count already of the number of times that neighbours & passers-by have remarked on its compatibility with the main part of the house, which also reflects a great deal on the advices given to me in the pre-planning stages.
I was immediately impressed with the salesman, who was very professional throughout, and did not pressure us in any way. Similarly with the Surveyor, who was also friendly and professional. The two tradesmen could not have been more hardworking or competent, and we have never had more tidy workmen in our home. Overall this was a trouble and stress free experience, and it was a pleasure to do business with you.
Delighted with the finished result, boys who did the work did a great job and were very helpful with any problems that arose. They also kept the work area tidy.
In August 2017 we had all of our windows replaced with grey PVC which looked great with our old stone and slate roof. We also had three of our windows cut down to floor level to let more sunshine in and two other sills lowered to radiator level. The building work was very good with the wet dash harling being repaired in a way that blended very well with the existing harling. With pine moulded finishings inside the whole effect was wonderful. The team of joiners and one bricky was not intrusive and they were all very pleasant folk to have around for a week. Their craftsmanship was superb. We are very very happy with our new windows and with the extra light it feels like a new house.
From my initial enquiry through measuring, quoting, installing and replacing a window that cracked (not ERG's fault!), I have had fantastic, fast and friendly service. I would recommend them to anyone who is looking for top notch products and customer care.
got front porch fitted by erg first class workmanship would recommend this company
We purchased a conservatory from ERG and the quality of the product is fantastic. I would recommend them to anyone looking for new conservatory as the sales team were always very helpful and it never felt like they were pushing us to buy. They obviously have a lot of experience and suggested some features that would suit what we were looking for. I would recommend their services from the great experience we had.
I have now purchased a few products from ERG Scotland starting with doors, then windows and more recently a conservatory. There were different salesmen on each occasion but in every instance they were very helpful and knowledgeable. They helped me customise my conservatory and took care of everything including the planning. They were always efficient and on the rare time I had a query they were always at hand and willing to help. The quality of all the products is fantastic and because of this, visitors to my house have gone on to use ERG Scotland themselves, and all agree that the service and products are always excellent. I would definitely recommend them and if I want to upgrade anything will certainly use them again.
Fabulous company. Ordered new doors and windows from ERG. Exceptional service from start to finish. Very detailed quote with pictures and answered all queries and questions I had. Had a problem with the lock on the door whereby I couldn't order extra keys so they replaced the lock and gave me extra keys. Would totally recommend them to anyone! They were the most expensive of the quotes I got but were definitely the best as the quality is fabulous.
Always great service and we always choose local
Very happy I went with the recommendations from family to use ERG for new windows. Excellent and totally reliable service from initial contact till finish. The disruption was minimal and the attention to detail and quality of service of Billy, John & Donny second to none. Have no qualms recommending ERG to others.
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© 2020 ERG Scotland Limited.
ERG Scotland Limited is a credit broker not a lender. Credit is subject to status and affordability. Terms and conditions apply. ERG Scotland Limited (Registered No. SC195590 & VAT No. GB 734888976) is authorised and regulated by the Financial Conduct Authority - Firm Reg. No. 729552 is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348).