How do you pick out these sort of businesses in such a crowded market and avoid the potential swindlers?
Well, you should do your research on them and discover, for instance, if they have any industry-endorsed accreditations.
Only the very best window and door specialists have them, including ERG Scotland, who have recently celebrated 10 years membership to the Consumer Protection Association (CPA).
The CPA is one of the UK’s top consumer protection agencies and has existed for over 20 years.
You have to prove your worth to be granted member status – membership is certainly not handed out, willy-nilly.
To earn the accreditation, we had to demonstrate first-class installation skills under the watchful eye of the CPA’s tough assessors, and offer extensive evidence of quality customer service and a fantastic track record across all facets of the business.
To check we are maintaining those standards, questionnaires are given to our customers at the climax of each project we complete to gain their opinion on our work. A noticeable downturn in performance can result in our CPA membership being rescinded.
Holding CPA membership for a decade tells you that we are definitely doing something right.
Why else it’s in your interests to use a CPA member, like ERG Scotland, is because you will benefit from a deposit protection service and receive an Insurance Backed Guarantee, which will keep you covered if we ever ceased trading.
If it’s peace of mind you want, you will get it when you give ERG the responsibility of enhancing your home.
Contact our team and put a company in charge that knows what it’s doing and won’t let you down.
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